Excellence in Guest Service

“Excellence in Guest Service” is a hardcover academic volume that explores the practice and management of hospitality and tourism, the work of Eric Turner. It balances foundational theory with practical, real-world application, making complex ideas accessible without losing depth. Aimed at hospitality and tourism students and industry professionals, it is published by Khushbu Publications, New Delhi, India under its Vidya Setu Publications imprint, and released in 2015.